Returns & Refunds Policy

At Dose4Cures, your satisfaction and health are our top priorities. This policy explains the terms for returning products and receiving refunds. Please read carefully, as some items—particularly prescription medicines—are non-returnable due to safety standards and legal regulations.

When Returns Are Accepted

Returns are permitted under the following conditions:

  • You received a damaged or faulty item.

  • A product was sent in error.

  • Unopened, non-prescription items in their original packaging may qualify for return.

Please be aware:

  • Prescription drugs are non-returnable and non-refundable once opened, tampered with, or damaged, due to health regulations.

  • All return requests must be initiated within 2 days of delivery.

Order Cancellation Terms

Orders may be cancelled in the following situations:

  • Out of Stock: If unavailable, your order will be cancelled, and a full refund issued.

  • Purchase Limit Breach: Orders exceeding allowed quantity may be cancelled.

  • Customer Request: Orders can be cancelled if not yet shipped.

  • Unpaid Orders: Non-payment leads to automatic cancellation.

  • Disputes: Orders flagged for authenticity or fraud concerns may be cancelled.

Steps to Initiate a Return

  1. Contact Us: Email dose4cure@gmail.com within 2 days of receiving the product. Mention your order number and issue details.

  2. Proof of Purchase: For damaged items, images may be required.

  3. Approval: Once verified, we’ll share return instructions.

Return Shipping Costs

  • If the product is defective, incorrect, or damaged, Dose-4-Cure covers return shipping.

  • For eligible, unopened non-prescription items, customers cover the return shipping.

Refunds and Replacements

  • Transit Damage/Loss: A full refund or replacement will be provided.

  • Partial Deliveries: You’ll be charged only for the received items; the rest will be refunded.

  • Wrong Item Delivered: Contact us with images. We’ll arrange a refund or replacement.

Refund Timeline

  • Refunds may take up to 14 business days to appear in your original payment method.

  • If not received within this time, reach out to our support team.

  • Requests for refunds or replacements must be made within 2 days of delivery.

Items That Cannot Be Returned

  • Prescription medicines

  • Used or opened over-the-counter products

  • Items lacking original packaging or proof of purchase

  • Tampered wellness or hygiene items

Product Exchanges

We do not offer direct exchanges. In case of defective or incorrect products, please request a return and choose between a refund or replacement.

Need Help?

For further assistance, contact us at:
📧dose4cure@gmail.com, contact@dose4cure.com